Re: Consumer Concerns: The Complete Columbia Album Collection

After re-reading Sony's statement, it is unclear whether Sony will be sending replacement box sets or merely the outer box.
For people who got damaged discs or sets that were missing certain discs, a replacement outer box wouldn't solve their problems.

Comments for this Comment

It's the discs that need replacing!

I agree with the other posters about clarification on what it is we are receiving from this "recall."
My box arrived in fine shape, but just about all my discs were plagued with the glue problem. So a new outer box isn't the sole answer. The entire "box set," including discs, needs to be replaced. I will wait on filing my paperwork until Sony clarifies this point.

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